Every customer answered, the first time they call.
Customers ring when your team is busy or gone home, and hear a queue or a voicemail. The agents answer every call and chat, handle the common questions from your own documents, and pass the rest on with notes.
The support problems we solve.
The calls your team can't get to, and the ones it shouldn't have to take.
Calls go unanswered after hours — The AI Calling Agent answers your existing number at any hour. Every call answered, nights and weekends included.
Your team answers the same questions all day — The AI Calling Agent and WhatsApp Agent answer from your own documents, and say when they'll check. Your team handles only what needs a person.
Customers tell their story twice — Calls and WhatsApp chats sit on one contact history, and every agent reads it. One conversation, however they reach you.
Every call answered. Every answer on the record.
Forward your business line, and the agent picks up whenever your team can't.
Answered at any hour — Nights, weekends and busy hours, on your existing number.
Questions answered — Hours, prices, policies — from the documents you give it.
Handed on with notes — What needs a person goes to your team, with a summary of what was said.
Sent to you — A summary of every call, with the recording link, to the people you choose.
How support teams use it.
The agents take the volume; your team takes what needs a person.
Front desk: No more voicemail — Callers talk to an agent that can help, at any hour, instead of hearing a beep.
Support team: Only the calls that need a person — Common questions are answered by the agent. Your team gets the rest, with a summary of what was said.
Team leads: Every call on the record — Recorded, transcribed and summarised, so you can check what a customer was told.
Frequently asked questions
Do I need a new phone number?
No. You forward your existing business number.
Can it answer questions about my business?
Yes, from your own hours, policies and documents. When it doesn't know, it says it'll check.
What does my team see after a call?
A summary of each call with the recording link, sent to the people you choose.
What does it cost?
You pay for what you use, with no long-term contract.